As of January 1st, 2018, SNOCOM and SNOPAC have merged into one agency, Snohomish County 911. The home for Snohomish County 911 is  WWW.SNO911.ORG. The SNOCOM and SNOPAC websites will remain online for a period of time in order to help get the word out that we have consolidated. The old sites will no longer be updated, so please use the new site for the lastest information about Snohomish County 911.


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SNOCOM, a consolidated emergency public safety dispatch agency was created in 1971 by its founding entities: the cities of Brier, Edmonds, Lynnwood, Mountlake Terrace, and Woodway, as well as Snohomish County Fire Protection District #1 and the Snohomish County Sheriff's Office.

SNOCOM was one of the first consolidated Police/Fire/EMS dispatch centers of its type in Washington. On September 11, 1973, SNOCOM began providing 911 services to the citizens of Southwest Snohomish County, giving dispatchers additional information about the caller's location, which results in enhanced dispatch accuracy and response time.

In 2001 the agency celebrated its 30th anniversary by moving into a modern new facility to better serve the community and accommodate added technology needed to perform its mission.

Proud of the service provided to our citizens, SNOCOM is equally proud of its relationship with those user agencies they are in partnership with. This unique partnership is the foundation of SNOCOM's support and success.

Through the years SNOCOM employees have, and will continue to provide, excellent customer service in a thorough and professional manner.

Gone But Not Forgotten

This memorial wall was started after the law enforcement community suffered some terrible losses beginning in October 2009.

One of the agencies that lost several officers gave SNOCOM a patch as a thank you for supporting them in their time of need. Dispatchers Cheri Barker and Lindsay Payton decided to take on the project of “Gone but Not Forgotten” so the patch could be displayed. Letters were sent to police and fire agencies all over Washington state requesting patches to commemorate fallen officers and firefighters. As SNOCOM was established in 1971, it was decided that would be the beginning year for our memorial.

SNOCOM now houses the “Gone but Not Forgotten” memorial wall in which all agencies  that have lost a police officer or firefighter in the line of duty since 1971 will be remembered  forever. This was our way for agencies, families, as well as our community to know that we sincerely  appreciate what our police officers and firefighters do. It is an honor to be able to display a patch for each agency. Each and every fallen hero will be missed and remembered, forever!

Do not send email to 911 for help

In an emergency, call “911.” 

Do not email a 911 request.  SNOCOM does not respond to email requests for service.  The providers of 911 services are not responsible for any problems you may encounter accessing 911 services through an email.

Help us keep 911 resources available during an event
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* Know When to Call 911: During weather events, 911 centers can become inundated with phone calls, including those from people seeking information such as how to report power outages.

* To report a life-threatening situation or a hazard to public safety, such as a downed power line or a tree across the road, 911 is the number to call.

* If you need to report a power outage, call the PUD directly at (425) 783-1001 or (877) 783-1001, 24 hours a day.

* Please remember, 911 is not for directory assistance. If you need a phone number, please use other methods or call directory assistance.


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Agencies We Support

SNOCOM provides emergency 911 dispatch services to a total of nine jurisdictions and is responsible for the safety of just under 250,000 Snohomish County Citizens.
City/Agency Police Fire
City of Brier CheckMark1 Small CheckMark1 Small
City of Edmonds CheckMark1 Small CheckMark1 Small
City of Lynnwood CheckMark1 Small CheckMark1 Small
City of Mill Creek CheckMark1 Small CheckMark1 Small
City of Mountlake Terrace CheckMark1 Small CheckMark1 Small
City of Mukilteo CheckMark1 Small CheckMark1 Small
Sno. County FD 1   CheckMark1 Small
Sno. County FD 7   CheckMark1 Small
Town of Woodway CheckMark1 Small  


Residents encouraged to join emergency alert system


Residents interested in receiving up-to-date emergency notifications from Snohomish County are  encouraged to sign up for its emergency management alert system. Snohomish County’s Department of Emergency Management (DEM), in coordination with the county’s 911 Call Centers is opening public enrollment in the county’s MyStateUSA Alert Sense System. 

DEM periodically uses the alert system to warn residents of weather alerts and other pertinent safety information as needed. Residents can choose to receive alerts by e-mail, text message and telephone calls. To subscribe, go to snohomishcountywa.mystateusa.com and click on the "Public Alert Sign Up" link in the top left corner.

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